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Services

Comprehensive care for every stage of life.

From your first visit through every stage of life, our team provides full-scope primary care for all ages - all under one roof, all covered by OHIP.

What We Offer

One team. Everything you need.

Registered clients can access all of the following services by calling reception at (613) 205-1025, extension 5.
No referral needed to see any member of our team.

Primary Care

Primary Care

Diagnosis, treatment, prescriptions, and ongoing health management for all ages.

Chronic Disease Management

Chronic Disease Management

Ongoing monitoring and support for diabetes, hypertension, asthma, COPD, and more.

Mental Health & Social Work

Mental Health & Social Work

Counselling, system navigation, forms assistance, and care coordination.

Nutrition Services

Nutrition Services

Personalized support from a Registered Dietitian for healthy eating and chronic disease.

Pharmacy Support

Pharmacy Support

Medication reviews, prescription coordination, and education.

Health Education

Health Education

One-on-one and group education on prevention, wellness, and chronic disease management.

Primary Care

Your everyday healthcare, led by Nurse Practitioners.

Primary care is your main point of contact in the health system. At the Smiths Falls NPLC, your Nurse Practitioner provides comprehensive, evidence-based care with a focus on health promotion, illness prevention, and chronic disease management.

Nurse Practitioners at our clinic can:

Diagnose and treat illnesses

Prescribe and refill medications

Order bloodwork and imaging

Screen and monitor chronic illness

Perform health assessments and well visits

Administer immunizations

Make referrals to specialists

Provide health teaching

Book online or call (613) 205-1025, ext. 5. Online bookings are currently in-person only.
For telephone visits, call reception.

Available for online booking

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NP Jackie

Nurse Practitioner

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NP Amie 

Nurse Practitioner

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NP Clare 

Nurse Practitioner

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NP Ruth

Nurse Practitioner

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RSW Amanda

Registered Social Worker

Chronic Disease Management

Ongoing care for complex conditions

Managing a chronic condition takes more than a single appointment. Our team provides continuous monitoring, medication management, and coordinated support for a wide range of chronic conditions - including diabetes, hypertension, asthma, COPD, heart disease, and more.

We work with you over the long term to help prevent complications, manage symptoms, and support your quality of life.

Through your Nurse Practitioner - Call to book.

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Mental Health & Social Work

Support for your well-being.

Our Registered Social Worker provides a safe, non-judgmental space for clients
navigating a wide range of challenges. Whether you're dealing with mental health
concerns, a difficult life situation, or simply need help finding the right support - we're here.

Single-Session Counselling

Focused, one-time support to help you address a specific issue, develop coping strategies, or explore next steps.

Single-session counselling is not a crisis service. If you or someone you know is in need of immediate support, contact 9-1-1 or go to the nearest emergency department.

Care Coordination

Working with you and your other healthcare providers to ensure your care is seamless and aligned with your goals.

Systems Navigation

Helping you find and connect with the right community resources, programs, and specialized services.

Forms Assistance

Support with completing applications for financial assistance, housing, disability supports, and other essential services.

Group Programming

Facilitated group sessions focusing on specific topics like stress management, anxiety, or living with chronic conditions.

How to Access

Book online or call (613) 205-1025, ext. 5

If you need immediate support

Suicide Crisis Helpline

Call or text 9-8-8 - available 24/7

Kids Help Phone

1-800-668-6868 or text CONNECT to 686868 - available 24/7

Lanark, Leeds and Grenville Distress Centre

1-800-465-4442 - available 5pm–midnight, 365 days

Lanark County Mental Health Crisis Services

613-283-2170 - Monday–Friday, 8am–4pm

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Nutrition Services

Practical nutrition support, personalized for you.

Our Registered Dietitian provides individual nutrition counselling for clients who want support with weight management, blood pressure, lowering cholesterol, managing blood glucose levels, or general questions and concerns related to food and healthy eating.

Call reception - No referral needed.

Pharmacy Support

Getting the most from your medications.

Our Pharmacist works alongside your care team to support your health and prevent medication-related problems. Services include medication reviews, identifying drug interactions, recommending medication adjustments, and providing education - with appropriate monitoring and follow-up.

Call reception - No referral needed.

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 Immunizations

Keeping you and your family protected.

We provide all routine immunizations as recommended, as well as catch-up immunizations for adults and children. We also run flu immunization clinics throughout the fall and winter months.

Call reception

Why Clients Choose Us - and Stay

Why Clients Choose Us - and Stay

Trusted care, close to home.

We're proud of the trust our community places in us. Here's what our clients say based on our client experience survey.

89%

of clients get an appointment when they need one.

89%

of clients feel heard, involved, and given the time they deserve.

100%

of client would recommend us to a friend or family member

We use your feedback to improve the care we provide. Let us know how we're doing.

FAQ

Frequently Asked Questions

Common questions about our clinic and team.

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Ready to connect with our team?

Registered clients can book online or call us during clinic hours. We're here to help.

Phone Hours:
Monday to Thursday 9 am to 11 am and 1 pm to 3:30 pm 
Fridays from 9 am to 11 am

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